Quickstart

This is a Z-Wave Device for . To run this device please connect it to your mains power supply.



Important safety information

Please read this manual carefully. Failure to follow the recommendations in this manual may be dangerous or may violate the law. The manufacturer, importer, distributor and seller shall not be liable for any loss or damage resulting from failure to comply with the instructions in this manual or any other material. Use this equipment only for its intended purpose. Follow the disposal instructions. Do not dispose of electronic equipment or batteries in a fire or near open heat sources.

What is Z-Wave?

Z-Wave is the international wireless protocol for communication in the Smart Home. This device is suited for use in the region mentioned in the Quickstart section.

Z-Wave ensures a reliable communication by reconfirming every message (two-way communication) and every mains powered node can act as a repeater for other nodes (meshed network) in case the receiver is not in direct wireless range of the transmitter.

This device and every other certified Z-Wave device can be used together with any other certified Z-Wave device regardless of brand and origin as long as both are suited for the same frequency range.

If a device supports secure communication it will communicate with other devices secure as long as this device provides the same or a higher level of security. Otherwise it will automatically turn into a lower level of security to maintain backward compatibility.

For more information about Z-Wave technology, devices, white papers etc. please refer to www.z-wave.info.

Product Description

Netatmo Welcome Smart Indoor Security Camera is a new-generation smart indoor security camera. Unlike the usual motion alerts which require you to waste time watching footage, Welcome sends an immediate alert if an intruder has been detected in your home, complete with a picture of the person"s face and a video recording. The camera uses facial recognition technology to help you look after your children or elderly parents, sending their name to your smartphone to let you know they are well. You can also use the app to disable video recording and notifications for familiar faces. When Welcome hears an alarm, whether it be a smoke alarm, CO alarm, security alarm or the Siren, it will send a notification and record a video. Welcome"s setup is quick and easy: place the camera facing your entrance, plug it in and download the app to connect it to your home Wi-Fi network. Identify your loved ones with a simple click. That"s it. Your home is now protected against break-ins!

PROTECT YOUR HOME: receive home intruder alerts direct to your smartphone
RECEIVE CUSTOM ALERTS: Welcome uses facial recognition to distinguish between intruders and your friends and family
ROUND-THE-CLOCK SECURITY: use the app to watch Full HD footage of what happens in your home, 24/7
PROTECT YOUR PRIVACY: disable video recording and notifications for familiar faces via the app. Iphone and IPAD Compatibility -iOS 10 minimum required. Android Compatibility-Android 5.0 minimum required. Wireless-Wi-Fi 802.11 b/g/n (2.4GHz)
FREE VIDEO STORAGE: store your videos at no additional cost and stream them whenever you want

Specifications:

 

Prepare for Installation / Reset

Please read the user manual before installing the product.

In order to include (add) a Z-Wave device to a network it must be in factory default state. Please make sure to reset the device into factory default. You can do this by performing an Exclusion operation as described below in the manual. Every Z-Wave controller is able to perform this operation however it is recommended to use the primary controller of the previous network to make sure the very device is excluded properly from this network.

Safety Warning for Mains Powered Devices

ATTENTION: only authorized technicians under consideration of the country-specific installation guidelines/norms may do works with mains power. Prior to the assembly of the product, the voltage network has to be switched off and ensured against re-switching.

Inclusion/Exclusion

On factory default the device does not belong to any Z-Wave network. The device needs to be added to an existing wireless network to communicate with the devices of this network. This process is called Inclusion.

Devices can also be removed from a network. This process is called Exclusion. Both processes are initiated by the primary controller of the Z-Wave network. This controller is turned into exclusion respective inclusion mode. Inclusion and Exclusion is then performed doing a special manual action right on the device.

Quick trouble shooting

Here are a few hints for network installation if things dont work as expected.

  1. Make sure a device is in factory reset state before including. In doubt exclude before include.
  2. If inclusion still fails, check if both devices use the same frequency.
  3. Remove all dead devices from associations. Otherwise you will see severe delays.
  4. Never use sleeping battery devices without a central controller.
  5. Dont poll FLIRS devices.
  6. Make sure to have enough mains powered device to benefit from the meshing

Technical Data

EAN 3700730500623
Frequency XXfrequency
Maximum transmission power XXantenna

Explanation of Z-Wave specific terms